ADT® Authorized Dealer Serving Long Island & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the age-old practice of giving a neighbor your house key into the modern age. It does away with the necessity of physical keys or passcodes and lets you oversee who has access to your Long Island home and for what duration. Find out more about how to incorporate it with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to feed your plants, retrieve your mail, or walk your dog when you go out of town. In the past, you would just provide them a key to your home. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you won’t have to worry about lost keys or doors left open. 

What you need is an ADT security system, a Google Nest doorbell camera, a smart door lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You give access to a trusted individual, like a neighbor or relative, through the ADT+ app.
  2. Next, you configure permissions. You can provide neighbors with timed access, allowing them to enter and depart during a particular timeframe, or event-based admittance. To illustrate, if a delivery is delivered, the system can release the door to allow your neighbor to bring it in once it verifies them.
  3. When you’ve configured access, your Google Nest Doorbell camera with familiar face capability identifies your neighbor as they proceed toward the door.
  4. Your ADT security system will deactivate the alarm and unlock the door when the approachee is verified as an approved visitor.
  5. You are sent immediate notifications as your family member, friend, or neighbor comes and goes. The app also supplies a complete history. 
  6. When the trusted neighbor departs, your smart door lock secures automatically to shield your home.

You can provide access for any individual you want, such as a service technician, animal sitter, or a partner who comes over when you’re away. This service is also beneficial during urgent events, especially when you’re away. To illustrate, if a water sensor trips, your system can authorize event-driven access so a neighbor can turn off the water supply. Setting permissions is easy with the helpful app. 

Boost Your Long Island Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Long Island home smarter and more secure. This service isn’t merely for neighbors and friends, as you’ll enjoy the facial recognition and auto-unlock capability when you’re wrangling children or carrying in sacks of groceries. After you're inside, the door automatically fastens behind you.

Design Your ADT Home Security System In Long Island With The Latest Features

Enjoy tools like ADT Trusted Neighbor and smart video cameras with a modern home security system in Long Island from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to bring you the latest advancements from the top name in home security. Dial (631) 213-3528 today to get started. Our knowledgeable team can answer whatever questions you have about ADT+, Google Nest cameras, and how to get everything working together.