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Security Systems in Long Island
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Long Island?

A residential security package is intended to protect your home. But what actually transpires in the event your home security alarms go off in Long Island? What should you do to be certain you and your loved ones are taken care of?

The first thing to do is to remain calm. Know that your around-the-clock monitoring professionals have you covered. Then follow these steps to be fully equipped to handle any crisis at your property.

Our 24-Hour Specialists Are Focused On Your Safety

A security monitoring representative is immediately alerted as soon as your Long Island home security alarms go off. When an agent is informed, they will reach out to you n a hurry to figure out what triggered the alarm. Your system can activate in various situations, including:

  • Break-in

  • Fire

  • Flooding

  • Alarm tripped by accident

In cases where the alarm was accidentally triggered—like forgetting that your entry-point sensors are turned on when you unlock a door— a representative will reach out to ask if you need help. Provide your predetermined password, and they can turn off the alarm.

If you have an urgent situation, your monitoring team member will summon your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They will even act as your proxy when you are not on site. Your monitoring team can also apprise emergency services on which entry sensor was triggered, increasing their preparedness for what might be a life-threatening situation. Your monitoring professional will remain on the phone with you to keep you calm and inform you what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Long Island

Waking up in the dead of night to an alarm going off is terrifying—even moreso if you don’t know why it’s occurring. The most beneficial thing you can do is stay as calm as possible and follow these steps:

  • In the first place, move to a safe place. Gather all members of your family including pets as quickly as possible and relocate to a shielded space in the house or leave the premises entirely. It's typical to have an urge to confront the emergency by yourself, but this is not the best course of action. As an alternative, focus on trying to keep you and your family members safe and let the professionals handle the issue.

  • Second, utilize your mobile security application to remain in communication with your monitoring agent. They'll notify emergency professionals who will be in transit to your residence in a flash.

  • Third, keep in close contact with your monitoring specialists and emergency responders. You are able to be connected, so representatives of each team are sharing information. On the other hand, if you’re not able to be in direct contact with your emergency providers, you’re still able to obtain notifications via text. Even in false alarm situations, it's smart to maintain communications with all teams so you know what to do should a real emergency occur.

Be Prepared For All Security Risks in Long Island with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure you and your family are well defended. With 24-hour monitoring, smart locks, and entry-point sensors, your residence will turn into the safe haven you intended it to be. Design your ideal home security solution by filling out the form on this page or call (631) 213-3528 to get started.

Get A Complimentary Quote For Your Long Island Home Security System
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